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Restaurant praised for response after woman complains over £8 fish and chips

Restaurant praised for response after woman complains over £8 fish and chips

The Oxton Bar and Kitchen response has been praised after a woman complained about the price of fish and chips.

A restaurant has been praised for the response they gave to a customer who complained over their £8 fish and chips.

The classic meal, which was apparently a small portion, was purchased by a woman at the Oxton Bar and Kitchen in the Merseyside suburb of Prenton.

While the Facebook user, who goes by the name of Debbie Davies, said the fish and chips were 'lovely', she left the restaurant a two-star review on the social media platform as she felt the meal should have been cheaper.

As per the Liverpool Echo, Davies asked the restaurant to justify the prices, and they were more than happy to oblige.

But first, Davies took to Facebook and wrote: "Lovely food and staff are amazing but I cannot see how you justify your prices, small fish and chips £8 plus and it was small?"

The £8 fish and chips made one woman very cross.

However, the restaurant quickly hit back with a sassy response to how much they actually make from the £8 meal, which certainly put things into perspective.

In response on Facebook, they wrote: "OK Debbie. Where do I begin? Out of that £8, our nasty government is charging you 20% vat which we collect by law on their behalf, so we’re left with £6.66.

"Out of this, we need to buy the fresh ingredients; 1 haddock fillet, get a chef to make everything from scratch; a delicious beer batter, homemade tartare sauce, mushy peas and chunky chips (the whole cost of ingredients for this plate comes to roughly £2.70).

"This leaves us with £3.94 for which alas our pesky chef expects remuneration!! Then we realised the ‘lovely’ food doesn’t float to you, so we have to pay ‘amazing’ staff to serve you and clear up after you?!"

Oxton Bar and Kitchen have been praised for their response.
Oxton Bar and Kitchen

They continued: "Pay utility bills (we need gas to cook, you need lights to see the food) and don’t get me started on business rates.

"So if £3.94 is not justifiable for creating and affording this whole experience with us, you’re welcome to recreate it in the comfort of your own home. I doubt it’ll be long before the government find a tax for that too."

The post has received over a couple of hundred likes on Facebook, with one person penning in the comments: "Another well articulated reply."

While a second sarcastically added: "This profit-making is a disgusting principle. You should be doing it for free if you had a heart. And don’t you find it a joyous experience paying your accountant to work out the VAT?"

Featured Image Credit: Oxton Bar and Kitchen/Instagram/@oxtonbarandkitchen

Topics: Food And Drink, Facebook