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Man explains interesting reason you get cold food at Greggs despite it being 'under a heater'

Home> Lifestyle> Food & Drink

Published 13:30 21 Dec 2024 GMT

Man explains interesting reason you get cold food at Greggs despite it being 'under a heater'

Hot or cold, it seems like the luck of the draw

Jess Battison

Jess Battison

Sure, there are some things that taste just as good cold as they do hot. For example, the holy sausage roll, just as much a treat when it’s piping with steam as it is when it’s cold on a buffet.

But when you’re expecting one thing and get the other, it feels more like a trick than a treat.

Just like the disappointment when you think you’re getting a nice hot bake at Greggs only for it to be handed to you cold - and just to add to the crushing feeling, the food is given to you cold despite you thinking that it's heated.

And a TikTok user who goes by ‘Takeaway Trauma’ has explained the interesting reason why.

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Hot or cold? (Chris Ratcliffe/Bloomberg via Getty Images)
Hot or cold? (Chris Ratcliffe/Bloomberg via Getty Images)

Now, it’s not particularly clear just how much expertise this lad has on the subject, but he does at least seem to know his stuff with what he says appearing to make a lot of sense.

Basically, it all comes down to tax.

“Believe it or not, there’s a tax called pasty tax or VAT, value added tax,” he explains. “Now VAT is applicable on hot takeaway food, but not the takeaway food that is cooled down.”

He goes on to claim: “So, in order to keep prices low and customers happy, Greggs don't actually keep the food in hot cabinet.

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"Now this might be the reason why a lot of people go into Greggs and get a stone-cold steak bake, or other times you might get lucky and get one piping hot."

Greggs explained it. (Jason Alden/Bloomberg via Getty Images)
Greggs explained it. (Jason Alden/Bloomberg via Getty Images)

The user points out that Greggs have apparently ‘never actually stated’ that they serve hot food, adding: “So if you’re lucky and get a hot one, it is your lucky day.”

He also adds that you may notice a hot counter in some branches where you’re guaranteed hot food, but ‘this is always going to be slightly more expensive as VAT has to be added’.

However, Greggs also say on their website that it is 'common for retailers to have regional prices'.

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So, according to a Greggs employee, you need to head to the store at a certain time for a hot pasty.


In a statement, Greggs said: “We sell savouries that are freshly baked in our shop ovens, then put on a shelf to cool.

“We don't keep them in a heated environment, use heat-retaining packaging, or market them as hot because of this. As bakers, we believe that baking our savouries fresh each day gives customers the best quality product.

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“If the sausage rolls and bakes were kept hot after they had been baked, then they would be subject to VAT and the customer would have to be charged a higher price, in the same way that we charge VAT on our hot sandwiches which are kept in a heated cabinet and are subject to VAT."

It is also explained on their website in their 'Frequently Asked Questions' (FAQ) page.

Featured Image Credit: Jason Alden/Bloomberg via Getty Images

Topics: Greggs, TikTok, Food And Drink

Jess Battison
Jess Battison

Jess is a Senior Journalist with a love of all things pop culture. Her main interests include asking everyone in the office what they're having for tea, waiting for a new series of The Traitors and losing her voice at a Beyoncé concert. She graduated with a first in Journalism from City, University of London in 2021.

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@jessbattison_

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