Halifax, Lloyds and Bank of Scotland online banking apps down with outage ongoing

Thousands of customers with Lloyds Banking Group are unable to access their online banking due to an ongoing outage.

Downdetector reports that over 4,700 customers have reported issues in the past 24 hours, as many have woke up to a warning message.

"You've been logged out," the error message reads.

"Sorry, we're having a few technical problems. Logging in again may fix the issue, but if this doesn't help, please try again later. (503)."

Problems have been reported by customers from Halifax, Lloyds Bank and Bank of Scotland, all owned by the same parent company, Lloyds Banking Group, serving around 26 million customers in the UK.

Users report that the Lloyds banking app is down

Thousands of customers have reported issues (LADbible)

Taking to X, one person said: "Not the Lloyds app being down when I need to send money to someone."

Another penned: "Both online banking via the Lloyds website and the app are currently down as at 11.42 a.m.

"Cannot log in to either. Down Detector reports thousands of reports form [sic] customers."

A third added: "Can accept things not working sometimes but something always going wrong with my lloyds app lol."

What to do next?

Lloyds Bank said in a reply to one customer: "Sorry to hear that you are facing issues with app login.

"We are aware of this indicant [sic], so we are working on this."

They suggested to try the following steps in the meantime:

1. Check whether the app is up to date.

2. Restart the application or reboot your phone.

3. Try to login again.

Lloyds issues official statement

Lloyds has issued a fresh statement (Getty Stock Images)

In an updated statement, Lloyds said that they are 'aware some customers are having issues with our app and online banking'.

"We’re really sorry about this," they wrote on X, noting that: "We’re working hard to fix it and will let you know as soon as we’re back to normal."

It comes after almost 500,000 Lloyds Banking Group customers saw other people's transactions or had their own data shared after an IT glitch.

Lloyds issued an apology over the leak and said it only affected a 'limited number of customers' .

"On 12 March, a limited number of customers using our app may have briefly seen transactions that weren't theirs due to an internal IT change. We’re very sorry this happened. No action is needed and there was no account security issue," Lloyds said at the time.

"We’ve identified the affected customers and will contact them to provide further information."

LADbible Group has reached out to Lloyds Banking Group for comment.