British Airways Passenger Fuming After Urine-Soaked Seat Ruined His Armani Trousers
While it's hard to conjure up sympathy for a guy who can afford a business class flight from the UK to Jamaica, let's give this guy the benefit and hear him out.
Andy Vicary, 52, claims his seat on a British Airways was 'saturated' in human piss when he sat down to enjoy a glass of champagne.
It was so bad, his £150 Armani trousers were destroyed. Again, the details make it kinda hard to feel sympathy, but let's keep going.
Andy, from Gloucester, says that the whole ordeal ruined his £5,000 holiday to Kingston, Jamaica. Getting... harder... still...
He is now planning on taking British Airways to a small claims court saying the incident wrecked his £5,000 dream holiday.
Andy said the incident was 'disgusting' and 'disappointing'.
He explained: "We were on board the plane and made our way to our seats and so I sat down with a glass of Champagne and thought 'this is brilliant'.
"Then I noticed that the pillow that I was sat on was a little damp and I stood up and then so were my trousers.
"I turned the pillow over and you could see that the pillow and the entire seat was saturated in urine.
"The cabin crew tried to take the seat cover off and it was disgusting as it had soaked right though.
"I had to move seats and I was not able to sit with my wife for the flight which was really disappointing as well.
"The cabin crew put my trousers in a plastic bag, but I was not able to wash them on holiday as there are no clothes washing facilities, so when I got back I just had to throw them in the bin.
"The company offered me 40,000 air miles which for me just didn't seem enough to compensate what had happened.
"The jeans I was wearing were Armani and cost £150 and they did not offer a replacement."
It's gross that he had to sit in piss and is not the kind of service anyone should have to endure when flying business class, yes. But he was given 40,000 goddamn air miles for free! With British Airways! Every cloud, eh?
A British Airways spokesperson said: "We apologised to Mr Vicary, moved him to another seat and offered him and his wife enough Avios for an upgrade to business class the next time they fly with us.
"The independent dispute adjudicator CEDR found that we acted fairly and reasonably in this case and dismissed the claim against us."
But Andy is still looking to get the compensation that he feels he deserves.
He said: "The decision was just wrong. I walked past the courts the other day and I am going to take this to the small claims court to see if anything else can be done."
Featured Image Credit: SWNS
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