Ryanair has responded after being accused of fat-shaming a customer who complained to the airline about their lack of a window seat.
As a budget airline, Ryanair isn't known for having the most luxurious seats in the industry. But when you're given a seat placed furthest from the aisle, you usually expect it to come with a view.
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That's the case the majority of the time, but one customer was left fuming when they walked down the aisle and squeezed between the rows to take their seat, only to find that they were sat right next to a solid wall.
It's unclear where the customer was flying or exactly what time of day it was, but they were obviously hoping to take in some sights, and their seat placement stopped them from doing that.
Frustrated, they decided to take to Twitter to complain to the airline.
"Where’s my WINDOW SEAT? @Ryanair," they wrote, alongside a picture of themselves sat next to the solid wall, giving a sarcastic thumbs-up.
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Ryanair was quick to respond, but the airline didn't exactly apologise or offer to remedy the complaint.
Instead, they offered up a deal: "Pay for the baggage you've stored under your jumper & we can talk."
The customer clearly had a Nike bag hung over their jumper, but Ryanair's claim about him hiding luggage appears to have stemmed from the fact that the person who took the photo seems to have adjusted the camera to make sure the customer's whole body was included in the shot, resulting in an image which looked distorted.
However, though Ryanair seemed to be joking with its response, the airline sparked backlash from a Twitter user who responded: "Fat shaming isn’t cool."
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The comment received dozens of likes from other users, but Ryanair replied to indicate that the Twitter user had simply misunderstood their comment.
"Tell us you don't get the 0.5 lens joke without telling us you don't get the 0.5 lens joke," they wrote.
The '0.5 lens' look is one that has been picked up in a lot of selfies recently, with stars like Olivia Rodrigo and Mia Regan joining the trend with ultra-wide shots which can cause the person in the picture to look distorted, with huge heads or arms and tiny bodies.
After hitting back at the Twitter user, Ryanair received responses from amused fans describing the person responsible for its Twitter account as the 'GOAT'.
As for the customer - hopefully the views at his destination were a little better than those on the plane!
Emily Brown