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Cadbury responds to customer complaints about chocolate being missing from Christmas tubs

Cadbury responds to customer complaints about chocolate being missing from Christmas tubs

Some Cadbury fans aren't happy.

Cadbury has responded to customer complaints about a favourite flavour missing from the Christmas tubs.

Festive food season has arrived and a tradition in many households is tucking into a tub of your favourite sweets.

Celebrations - for instance - are levelling things up this Christmas as they have urged fans to keep their eyes peeled for a blue ticket that could bag you a very special 9-carat solid gold Bounty.

The 9-carat gold bar weighs over 1kg, and is a complete one-of-a-kind, valued at a whopping £25,000, with the potential for its value to increase over time as the cost of gold increases.

The solid-gold 'chocolate' bar will be snapped up by one lucky Celebrations' fan.
Mars

Celebrations parent company Mars, say ‘the finely crafted confectionary masterpiece provides a symbol of love for Bounty aficionados and a golden opportunity to cash in for Bounty haters’.

However, it seems that chocolate tub fans - who aren't shy of voicing their opinion - aren't happy about the major change to the Roses tub.

The classic line-up includes favourites including Strawberry Dream, Hazelnut Swirl and the traditional Cadbury's Milk Chocolate.

But it seems that a beloved treat is missing from some tubs ahead of Christmas and people are taking to social media to complain.

Cadbury has responded to customer complaints about a favourite flavour missing from the Christmas tubs.
Newscast/Universal Images Group via Getty Images

One user tweeted: "@CadburyUK disappointed to note I bought a tub of Roses and there wasn’t a single caramel or Orange Creme in there.

"This isn’t very good I only look forward to the orange ones!"

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"No orange sweets," another added, as a third wrote: "@CadburyUK tub of heroes no Twirls and a tub of Roses no Orange Creme… feel robbed."

The official Cadbury UK account responded to the messages, writing: "Hi, this year, a small percentage of Cadbury Roses products will not contain any Orange Cremes due to supply chain challenges.

"But don’t worry, you’ll still be able to enjoy the same amount of chocolate as usual as we’ve replaced them with our much-loved Strawberry Cremes."

Fans aren'y happy.
X

This comes after a number of Cadbury fans were gutted over the Wispa hot chocolate being discontinued.

Mourning the loss, one person tweeted: "@CadburyUK why have you discontinued the best hot chocolate on the market? Bad move. Wispa was the only one we drank!"

Another begged: "@CadburyUK please bring back Wispa hot chocolate. It’s so good!!!!! The best out there!!!"

Cadbury replied: "The Wispa Gold Hot Chocolate has been discontinued, however we still have lots of other chocolatey treats to try."

It's 2023, times are changing folks.

Featured Image Credit: Newscast/Universal Images Group/Getty/0xkissfrazerx/Twitter

Topics: Food And Drink, Social Media