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Kind Plumber Fixes Dying Elderly Woman's Faulty Boiler Free Of Charge

Tom Wood

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Kind Plumber Fixes Dying Elderly Woman's Faulty Boiler Free Of Charge

Featured Image Credit: NCJ Media

A plumber from Burnley, Lancashire, has been providing services for the elderly and disabled for free so they don't suffer if their heating and plumbing needs looking after.

James Anderson - not the cricket player, despite the fact they're both from Burnley - runs a company called Depher C.I.C (Disabled and Elderly Plumbing and Heating Emergency Response) that came to the public's attention when he sent a receipt to a woman for the grand sum of £0.

That's zero pounds. Nothing. Nada.

The woman in question was a 91-year-old lady with leukaemia. What's more, he offered to support her for the rest of her life, also for free.


The 52-year-old plumber/absolute hero is a father to five children and a grandfather to three. They all can be very proud of him.

The invoice that Anderson gave to the old woman, who is receiving palliative care, read: "Callout to Boiler high pressure and 2 leaks... lady is 91 years of age acute leukaemia end of life care.

"Amount 0.00."

It then explained: "No charge for this lady under any circumstances. We will be available 24 hour to help her and keep her as comfortable as possible.

"Depher CIC."

He's been doing this since 2017. Credit: JustGiving
He's been doing this since 2017. Credit: JustGiving

Since he performed this remarkable gesture, the photo of the receipt has gone viral on Twitter. To be fair, it's exactly what everyone needs to get them through their Monday.

Incidentally, if you're touched by this tale, you can head over to JustGiving and donate a bit to the cause. It's definitely a worthy one.

Mr Anderson told Manchester Evening News he'd been informed of the situation by the woman's daughter and decided that he needed to help.

He explained: "I went round on Sunday September 8th and it was clear that the expansion vessel in the boiler had gone.

"But for the next few days, I popped into her house every morning and sometimes in the afternoon and evening to check on the boiler so that her house would be kept warm."

James has helped a lot of people, by the looks of it. Credit: JustGiving
James has helped a lot of people, by the looks of it. Credit: JustGiving

Oh, and he didn't even tell the daughter that he wasn't charging.

He continued: "I just went on to my next job.

"At first, the lady - Christine - didn't understand what I meant when I'd said it was free. She was absolutely over the moon and amazed.

"I told her not to worry about her Mum and that we'd look after her for any work that needed doing."

Soon, his work was famous. Rightly so, too.

He added: "It was just phenomenal, it skyrocketed.

"When I first visited the lady, she was just lying on a bed chair in her living room and she didn't look too well. I had to help and I can't not do it for free."

He's set up a GoFundMe to raise money for his work. Credit: JustGiving
He's set up a GoFundMe to raise money for his work. Credit: JustGiving

This isn't a one-off either. Depher C.I.C (that's Community Interest Company) is similar to a charity and provides discounted and often free plumbing work to the elderly and disabled.

He's been doing it since 2017.

Anderson explained: "We do the work for free when funding is available.

"If funding isn't available, I try to do it for a discount of around 25% to 50%.

"When I was visiting the lady, it was just like going back to my Nana when she was alive."

When asked why he does it all, he concluded that there is 'too much hate in the world'.

He continued: "It's not difficult to be nice, is it? At the end of the day, we're all part of the same family living on a rock in space. If we don't look after each other, it's a very sad place that we live."

James Anderson. Credit: NCJ Media
James Anderson. Credit: NCJ Media

If only there were a few more out there who thought like that.

Topics: UK News, Inspirational, Interesting

Tom Wood
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