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Customer claims he was kicked out of McDonald's 30 minutes after getting food

Home> News

Published 13:25 12 Jan 2023 GMT

Customer claims he was kicked out of McDonald's 30 minutes after getting food

McDonald’s employees appear to be ignoring the customer's request to speak to a manager

Anish Vij

Anish Vij

A McDonald's customer claims he was kicked out of the restaurant 30 minutes after getting his food when staff called the police.

You can watch the extremely awkward situation unfold below:

Jensen Harris has called out the fast-food chain after sharing a viral clip of a verbal altercation between Rhode Island staff.

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The situation ultimately ended with four cop cars being summoned to boot Jensen out of the fast food branch.

As shown in the clip above, Harris confronts employees, who look to be ignoring his request to speak to a manager.

Signs visible in the clip appear to show the branch has a policy that customers only have 30 minutes to finish their food and leave.

"I’m here in McDonald’s in Providence, Rhode Island," explains Harris.

"I’m told I cannot sit here for more than 30 minutes after I eat.

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"I’ve never seen this. This is very misleading.

"I guess we’re gonna see what’s gonna really happen."

A McDonald's customer claims he was kicked out of the restaurant 30 minutes after getting his food.
@jensenaharris/TikTok

One member of staff responds to Harris: "What does that have to do?"

The TikToker subsequently replies: "What it has to do with why would someone come inside, already buy food, get food.

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"That’s not the policy of McDonald’s."

Harris then cuts the video to an on-screen recording of the McDonald's customer service page in search of a 30 minute eating rule, and finds no mention of one.

Jensen Harris has called out the fast-food chain after sharing a viral clip of a verbal altercation between Rhode Island staff.
@jensenaharris/TikTok

The clip then cuts back to the ongoing incident where a staff members asks him to delete the video.

"I’m not deleting that…don’t make me have to call up anybody for that," he says.

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"That’s not right. That’s not right.

"I don’t think they should be doing this.

"All I’m doing is waiting, charging my phone, I’m waiting on people because I have people that actually I’m meeting for family—let’s see what happens today.

"Let’s see what happens.

"Let’s see what type of incident we get—let’s see what lawsuit we have, and I will call my attorney."

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Police officers attending the scene.
@jensenaharris/TikTok

We then see a group of police officers standing outside the McDonald’s location, with an on-screen caption reading: "4 cop cars and 5 cops later they asked me to leave and to stop recording. McDonald’s policy clearly does not state anything regarding their so called ’30 minute policy’ nor does it state getting the police involved."

LADbible has contacted McDonald's and Rhode Island State Police for comment.

Commenting on the video one viewer thought: "It’s seems like this policy is selectively enforced. I’ve seen non-paying customers sit there all day when I used to do app deliveries. Mgmt here."

Responding to the comment, the TikToker says: "McDonald’s policy clearly does not state anything regarding their so called ’30 minute policy’ nor does it state getting the police involved."

Featured Image Credit: @jensenaharris/TikTok

Topics: McDonalds, Food And Drink, US News

Anish Vij
Anish Vij

Anish is a Journalist at LADbible Group and is a GG2 Young Journalist of the Year 2025. He has a Master's degree in Multimedia Journalism and a Bachelor's degree in International Business Management. Apart from that, his life revolves around the ‘Four F’s’ - family, friends, football and food. Email: [email protected]

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@Anish_Vij

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