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Qatar is offering fans refunds over 'rip-off' metal container accommodation

Home> News

Updated 10:06 24 Nov 2022 GMTPublished 10:01 24 Nov 2022 GMT

Qatar is offering fans refunds over 'rip-off' metal container accommodation

Some fans are being offered a refund on the metal containers in the fan village

Joe Harker

Joe Harker

Qatar is offering refunds to fans who paid to say in the fan villages made up of metal containers and flimsy tents that look like they've come right out of Fyre Festival.

When people got their first look at the fan villages people weren't best impressed at row after row of metal containers they'd have to pay almost £200 a night to stay in for the duration of the World Cup.

Since fans started arriving the situation hadn't got much better, with fans showing pictures and videos of their accommodation in an unfinished state.

Some supporters found that advertised amenities such as a tennis court, theatre and exercise area hadn't been built, while other fans found cheap astroturf torn up and spotted rubble around the site.

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At least one fan village was still under construction after the World Cup had kicked off, while others puts fans up in basic-looking tents.

Other problems persisted in the fan villages, with many supporters complaining that it was taking them hours to get checked into accommodation they had booked well before time.

The World Cup fan village is far from luxurious.
TikTok / Havoc.S15

In response, Qatari organisers have offered unhappy fans a full refund and free alternative accommodation if they have been 'severely affected' by the shoddy conditions and long waiting times.

Some fans even claimed they had been forced to sleep rough in the fan villages as the waiting times were so long that people couldn't get inside the cabins they'd booked before they needed a rest.

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Others said they were told that the fan villages they booked into told them there wasn't enough space for everyone to stay despite them all booking well in advance.

Speaking to the LADbible, Qatar's Supreme Committee has blamed the plethora of problems on 'owner and operator negligence'.

Fans arrived at the World Cup fan villages to find them unfinished and struggling to deal with the number of bookings.
REUTERS / Alamy Stock Photo

A Supreme Committee spokesperson said the fan villages are run by independent companies and confirmed they would be offering people who have been 'severely impacted' refunds along with free accommodation for the rest of their stay.

They said: "We are aware that a number of fans have faced delays checking into select Fan Village accommodation due to owner and operator negligence.

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"A section of units in these facilities, which are delivered and managed by different private entities, have not met the required standards that were advertised to fans.

"While these sites are managed by independent commercial entities, rectifying these issues remains the utmost priority for the Supreme Committee.

"Full refunds are being offered to fans severely impacted by this issue as well as alternative accommodation which will be free of charge for the duration of their stay."

Featured Image Credit: REUTERS / Alamy Stock Photo/Shutterstock

Topics: World Cup, Football, Sport, World News

Joe Harker
Joe Harker

Joe graduated from the University of Salford with a degree in Journalism and worked for Reach before joining the LADbible Group. When not writing he enjoys the nerdier things in life like painting wargaming miniatures and chatting with other nerds on the internet. He's also spent a few years coaching fencing. Contact him via [email protected]

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@MrJoeHarker

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