Woman issues update after being stunned at Royal Mail letter when McDonald's Monopoly prize arrived
The woman who was shocked after receiving an empty box instead of a McDonald's Monopoly prize has issued a new update on the saga.
Anyone who frequents the golden arches will be aware of McDonald's Monopoly, a game which typically runs between September and October every year at the fast food restaurant chain.
The prizes on offer can be pretty impressive, with a few lucky souls finding Maccies merch, £100,000 in cash, and travel lurking underneath their stickers.
For Chloe McClure, her prize would be a limited-edition McDonald’s Monopoly board, which sells on eBay for anywhere between £50 and £100.
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So all in all, a pretty good prize.
However, for Chloe, her win would be overshadowed by the state in which the Royal Mail delivered her prize in.
Or at least what was left of the prize.
Taking to TikTok, Chloe revealed she'd received a fragment of the original cardboard box inside a clear envelope alongside a letter apologising for the condition in which the parcel had arrived at her doorstep.
"Hi Royal Mail, is this a joke? You've just given me a scrappy cardboard box...is this a joke," she said in the video at the time.
"Chloe then captioned the video: "I want my McDonald’s Monopoly Game. Clearly, someone at Royal Mail wanted it too."
The clip swiftly went viral, with scores of people urging McDonald's to do the right thing and send Chloe a replacement Monopoly board.
And fortunately enough, the restaurant chain was able to comply.
Sharing an update on the situation in a follow-up TikTok, Chloe revealed that she'd been sent a replacement board.
"We got our box," she said in the clip. "Thank you McDonald's, thank you DHL, thank you to everyone who that tagged McDonald's [and] helped fight my corner.
"I'm very excited for all the games nights I'm going to have with my friends."
"It’s a small win but I’m so pleased with my new family heirloom," she added in the caption.
Followers of the saga were also happy to see that Chloe had finally received her prize, sharing their joy in the comment section.
"Aww fab, I’m glad they sorted it for you," penned one person, while a second added: "Ayyy! Glad you got your prize safely."
The Royal Mail previously issued an apology to Chloe over the state in which her parcel arrived, adding that customers who receive similar letters can use the instructions of the letter to get in contact.
"We’re sorry to hear of this customer’s experience and would encourage them to get in touch using the contact details on the package," a spokesperson said.
"Items pass through a large, complex network involving automated sorting machines and manual handling, and while the vast majority are delivered safely, on rare occasions, like this one, an item may be damaged.
"For example, if a letter or packet is caught in machinery. When this happens, we’ll still deliver the item in a protective ‘damage bag’ with a letter explaining how to report the issue."
Brenna Cooper