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​Apple Warns iPhone Users Not To Replace Screens With Third Party

​Apple Warns iPhone Users Not To Replace Screens With Third Party

Apple has issued a warning to iPhone users, urging them not to replace screens with a third party, saying it could lead to everything from multi-touch issues through to performance problems.

In a post on the Apple website, the tech giant explained that genuine iPhone displays are 'designed, tested and manufactured for Apple quality and performance standards,' and because of this it's important for 'certified technicians' to repair it, as they'll use genuine Apple display parts and will have completed official service training.

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Such service providers include Apple, Apple Authorized Service Providers or Independent Repair Providers using genuine Apple parts, Apple advised.

The company said: "Replacements not performed by Apple, authorized service providers, or certified technicians might not follow proper safety and repair procedures and could result in improper function or issues with display quality or safety.

"Apple displays are designed to fit precisely within the device. Additionally, repairs that don't properly replace screws or cowlings might leave behind loose parts that could damage the battery, cause overheating, or result in injury.

An iPhone screen. Credit: PA
An iPhone screen. Credit: PA

"The iPhone display is engineered together with iOS software for optimal performance and quality. A nongenuine display might cause compatibility or performance issues. For example, an issue might arise after an iOS software update that contains display updates."

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Apple claimed that a 'non-genuine' screen could also lead to a many other problems, including Multi-Touch issues including: Multi-Touch might not respond on parts of the screen; degraded Multi-Touch performance, such as missed screen touches or touches not registering in the right location; touches might unexpectedly register during a phone call; display might not turn off during phone calls; and accidental edge or palm touches might register.

Display brightness and color issues that might occur also include: True Tone display doesn't function correctly; lost or degraded function of the ambient light sensor, causing the screen to dim or brighten incorrectly; incorrect display color calibration, such as the display to appearing too yellow or blue; display isn't uniformly bright; lower maximum brightness; and unintentional battery drain.

Apple also said it would be introducing an 'important display message' on iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max models, which would explain that it had been unable to verify the phone had a genuine Apple display, telling users: "Apple has updated the device information for this iPhone."

The 'important display message'. Credit: Apple
The 'important display message'. Credit: Apple

The Verge notes that this alludes to the possibility that Apple will be keeping tabs on those who are served warnings relating to their displays, reporting it could affect the company's willingness to fix other problems in the future.

The Verge said: "Apple makes it sound as if the iPhone might report back to the company that you're using a display that couldn't be verified and tie that information to the device's service history. This could potentially cause problems if you need to get something else on your iPhone fixed down the line."

LADbible has reached out to Apple for a comment.

Featured Image Credit: PA

Topics: News, Technology, Apple, iPhone

Jess Hardiman

Jess is a journalist at LADbible who graduated from Manchester University with a degree in Film Studies, English Language and Linguistics - indecisiveness at its finest, right there. She also works for FOODbible and its sister page Seitanists, which are both a safe haven for her to channel a love for homemade pasta, fennel and everything else in between. You can contact Jess at [email protected]

 

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