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Woman 'In Tears' After Virgin Media Installs Massive New Junction Box Across Her Drive

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Woman 'In Tears' After Virgin Media Installs Massive New Junction Box Across Her Drive

A woman has been left in tears after Virgin Media installed a new junction box right over her driveway.

Office assistant Hanna Dillon, 32, rushed back to her home in Grimsby when neighbours alerted her at work that contractors were installing a large four foot high box right over her access.

She pleaded with them to move the box just a few feet to the side after a neighbour agreed to have it next to her boundary wall.

Credit: MEN Media
Credit: MEN Media
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But the workmen installing the new-style Virgin Media box said the plans required them to put it where the previous box - which was a fraction of the size - had been.

Hanna told Grimsby Live: "I can't believe it. It is a massive box. How am I supposed to get in and out the driveway with that in the way?"

She said she had applied to North East Lincolnshire Council for a dropped kerb in order to move her car onto her driveway.

She has lived in the property for eight years and has invested a large amount in upgrades to the home.

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Hanna said: "I had to leave work in Immingham to ask them to move it. But they just kept laughing. I cried. I am going to lose money on the house now. They will have to move it when I get the dropped kerb."

The previous box in front of Hanna's driveway. Credit: MEN Media
The previous box in front of Hanna's driveway. Credit: MEN Media
The new box. Credit: MEN Media
The new box. Credit: MEN Media

She is not a customer of the TV network firm but knows a few people on her street who are. They got letters advising them of the upgrade and the new junction boxes.

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But Hanna says she received no advanced notice of the installation right outside her home.

She continued: "I have lived here for eight years. It is a lovely neighbourhood. The road is a bit narrow and you can't get more than one car along at anyone time.

"But it is peaceful and I have done a lot to the home and the driveway and look after it."

Credit: MEN Media
Credit: MEN Media
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A spokeswoman for Virgin Media said: "The cabinet outside Ms Dillion's home has been located in the same position for more than 20 years. We recently replaced the damaged cabinet with a new one to help safeguard our network at a time when connectivity has never been more important.

"If a customer is unhappy with the location of one of our cabinets, they should contact us directly and we will review their concerns."

Virgin Media also said it had provided an opportunity for Ms Dillon to have the cabinet moved.

Featured Image Credit: MEN Media

Topics: UK Community, Community, UK

Rebecca Shepherd
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