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iPhone X Users Complain Screens Don’t Turn On When Receiving A Call

iPhone X Users Complain Screens Don’t Turn On When Receiving A Call

iPhone X users are in uproar after an apparent design flaw in the £1,000 phones was exposed.

The handset, which announced with a huge media furore and commensurately large sales figures, has been dogged with user experience problems, the latest of which involves problems with call screening.

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Users have reported that when a phone call is received, the phone rings and vibrates as it should, but the screen remains off and thus it is impossible to discover who is calling.

Thus, users cannot make a decision about whether or not they should accept the incoming call.

Credit: PA
Credit: PA

"When receiving incoming calls on iPhone X, it only rings and vibrates, there is no display on screen," wrote a user on Apple's official forum in December, with another adding: "The iPhone X screen does not come on till the third ring but the sound is fine.

"After three rings the screen shows the caller. After switching off and on the phone the problem goes away but again repeats after a few days."

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Apple have advised users to reinstall the phone's operating system, though that has been shown to be ineffective in the long term. "After a few days the problem has again started recurring.

When I switch off and on the phone, the problem goes away, but starts after again after a few days," posted one Apple user. Certainly, it is more than most will accept when they have shelled out a grand for a brand new, top of the line phone.

Other user experience flaws have been discovered that are causing consternation online. As winter has arrived, many have reported that their handsets fail in low temperatures and become unresponsive to swiping and other touch screen features - particularly annoying as the iPhone X does not have a home button.

Credit: PA
Credit: PA

Long-term, high usage users have also reported headaches and eyesight issues that have arisen from the screen, which many perceive as flickering.

"I have been experiencing headaches every time I'm on my phone for ten minutes or more. This has never happened to me before on any of my other devices," wrote one disgruntled user on the official Apple online forum.

The sales of the iPhone X were expected to be very strong after a huge media launch, but they have reportedly failed to live up to expectations.

Featured Image Credit: PA

Topics: iPhone x, tech, Apple

 

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