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Woman Asks To Cancel Custom Mug Order After Realising Maker Is Autistic

Woman Asks To Cancel Custom Mug Order After Realising Maker Is Autistic

There are many reasons why someone can legitimately ask for a refund: if the item is faulty, if the item is the wrong size, if the item was ordered while drunk (though many retailers don't accept the validity of this reason).

However, asking for a refund based on the fact the seller is autistic is not a reason that any person could consider valid. Yet, a woman who sells customised glitter mugs has been faced with just this request.

A customer asked for a refund on a custom glitter mug after realising the seller was autistic. Credit: Pexels/rawpixel.com
A customer asked for a refund on a custom glitter mug after realising the seller was autistic. Credit: Pexels/rawpixel.com

The anonymous seller found herself embroiled in a shocking conversation with the customer and decided to share screenshots on Facebook, with the messages subsequently going viral.

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Explaining the background to their conversation, the seller said: "She ordered a set of four coffee mugs with blue glitter base and 'addicted to pot' on them. Decided to spend the night stalking me on Facebook and decided that I'm too autistic to do the order and called me retarded.

"BTW, the last time I posted anything about autism publicly was January. Every autism post had privacy settings on it, so she spent a long a** time on my account to be able to see any of them."

The customer contacted the seller the day after she had placed the order requesting a refund, however, the seller said this would not be possible as it was a custom order and she had already begun applying the glitter.

However, the conversation then shifted from polite to hostile, with the customer saying she no longer wanted to purchase from 'someone like you'.

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The customer turned nasty when she was denied a refund. Credit: Facebook
The customer turned nasty when she was denied a refund. Credit: Facebook

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Presumably a tad bewildered, the seller explained that she'd had more than 300 sales, had a five star rating and was more than capable of making the mugs.

Explaining her ill-founded reason for doubting the seller's abilities, the customer said: "I found your business page on Facebook and saw your profile. There were several posts on it about 'autism awareness'.

"I thought at first that it was in support of someone you know who is autistic, but I eventually came to realise that you're the one with autism.

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"My neighbour's son has that and after observing his behaviours, I do not believe anyone with the disease would be able to properly make these mugs."

The customer comes across as unbelievably rude and stupid, don't ya think? Credit: Facebook
The customer comes across as unbelievably rude and stupid, don't ya think? Credit: Facebook

Miraculously, the seller was able to refrain from inviting the customer to shove each of her four mugs up her a**e, instead calmly responding: "Each person with autism is different and has a different level of functioning. I'm very high functioning and am more than capable of making the items in my shops."

Evidently unsure whether or not she'd been hideously ignorant and rude enough up until this point, the customer replied: "You're all the same level of retard. Cancel the damn order."

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This woman needs cancelling. Credit: Facebook
This woman needs cancelling. Credit: Facebook

What. A. Mug.

Featured Image Credit: Pexels/Valeria Boltneva

Topics: Viral, Facebook, Community, Reddit

Jake Massey

Jake Massey is a journalist at LADbible. He graduated from Newcastle University, where he learnt a bit about media and a lot about living without heating. After spending a few years in Australia and New Zealand, Jake secured a role at an obscure radio station in Norwich, inadvertently becoming a real-life Alan Partridge in the process. From there, Jake became a reporter at the Eastern Daily Press. Jake enjoys playing football, listening to music and writing about himself in the third person.